Emergency Contacts

What to do if you need to report an animal in distress, animal abuse, or if your pet has an after-hours medical emergency.

Call 1.833.9.ANIMAL (1.833.926.4625) to report an animal in distress or being neglected. This includes animals that are injured, in pain, sick, suffering or abused, abandoned, or lack proper care, water, food or shelter.

Call 311 – Animal Control (available in Toronto, Halton, Windsor, Brampton, Mississauga, Ottawa & Greater Sudbury regions only) to report a wild animal in distress, injured or deceased. Also to report a wild or domestic animal roaming on public property.

Call 911 (Emergency) to report an emergency where a life is in immediate danger or distress such as an animal attack or animal in a hot vehicle. Also to report Illegal activity such as dog or cock fighting rings.

Your Pet – After-Hours Medical Emergencies
If your pet needs medical attention, please contact your veterinary clinic or one of the following :

London Regional Veterinary Emergency & Referral Hospital at 519.432.3300 – open 24 hours a day, 365 days a year. Located at 405 Maple Grove Road, Unit 14, Cambridge, ON, N3E 1B6.

Emergency Veterinary Clinic of Waterloo Region at 519.650.1617 – open weeknights, weekends, and 24 hours on all statutory holidays. Located at 41 Adelaide Street North, London, ON, N6B 3P4.

Smart Vet is and after hours telemedicine triage service for pet owners.

Pet Poison Helpline : 1.855.764.7661